--- title: AI for Travel and Hospitality image: https://go.capacity.com/hubfs/3d-rendering-modern-dining-room-and-living-room-wi-2026-01-07-06-02-18-utc.jpg --- [![Capacity Logo](https://go.capacity.com/hs-fs/hubfs/Capacity%20Wordmark-RGB_deep%20space.png?width=300&height=89&name=Capacity%20Wordmark-RGB_deep%20space.png "Capacity Logo")](https://capacity.com/) [![Capacity Wordmark-RGB](https://go.capacity.com/hs-fs/hubfs/Capacity%20Wordmark-RGB.png?width=300&height=89&name=Capacity%20Wordmark-RGB.png "Capacity Wordmark-RGB")](https://capacity.com/) [![Capacity Logo](https://go.capacity.com/hs-fs/hubfs/Capacity%20Wordmark-RGB_deep%20space.png?width=300&height=89&name=Capacity%20Wordmark-RGB_deep%20space.png "Capacity Logo")](https://capacity.com/) # Empower your travel and hospitality experience with AI that delivers Explore videos, guides, tools that show how Capacity automates support, increases conversions, and reduces costs for your industry. [Learn More](https://capacity.com/ai-travel-hospitality-solutions/?utm_campaign=36827803-Travel%20and%20Hospitality%20Downloadable%20Content%20Package%2026&utm_source=Travel%20Hospitality%20Landing%20Page&utm_medium=Landing%20Pagety-solutions/) Trusted By ![hyatt logo white](https://go.capacity.com/hs-fs/hubfs/hyatt%20logo%20white.png?width=7920&height=720&name=hyatt%20logo%20white.png) ![Radisson logo white](https://go.capacity.com/hs-fs/hubfs/Radisson%20logo%20white.png?width=1800&height=450&name=Radisson%20logo%20white.png) ![Clarion logo white](https://go.capacity.com/hs-fs/hubfs/Clarion%20logo%20white.png?width=1485&height=450&name=Clarion%20logo%20white.png) ![priceline logo white](https://go.capacity.com/hs-fs/hubfs/priceline%20logo%20white.png?width=1800&height=450&name=priceline%20logo%20white.png) --- ## Downloadable Collateral Everything you team needs to get started — PDFs, infographics, and more. ![One Pager](https://go.capacity.com/hs-fs/hubfs/One%20Pager.png?width=50&height=64&name=One%20Pager.png "One Pager") AI for Travel & Hospitality Learn how Capacity streamlines customer support in the travel and hospitality industry through AI for voice, SMS, webchat, and more. [![\Download Now\](https://no-cache.hubspot.com/cta/default/43336243/interactive-206641322601.png)](https://go.capacity.com/hs/cta/wi/redirect?encryptedPayload=AVxigLKOM%2F%2B8AswkRVO5vHr4AUNTt1HdmCPqLt5ehkFtMVmpaI7V%2B%2BYX1xhl8jm5wNiOCjZC8w7Mpm%2F1pbcLATWKJnAKmyq6n5n1SkM%2Bp6rYHYAy8VrZT3H8SVKuXnWQqAiu%2BZEBza1swo7mmtHYKKh9kZN%2F%2BqCyWbePYUEepxSpO2Bu7K4iI58dNiR7HLfHY8XC5Sj922FP6Xi94UN%2F4niH2ZR1NjDHjAPzOyy3Qj%2BEznc7kslH%2Fs5mFqu%2BiARo6U1wQormr7w%3D&webInteractiveContentId=206641322601&portalId=43336243&hsLang=en) ![Scorecard](https://go.capacity.com/hs-fs/hubfs/Scorecard.png?width=50&height=64&name=Scorecard.png "Scorecard") Virtual Agent Scorecard Use our virtual agent scorecard to compare Capacity's leading AI features to other's you're considering. [![\Download Now\](https://no-cache.hubspot.com/cta/default/43336243/interactive-206641230001.png)](https://go.capacity.com/hs/cta/wi/redirect?encryptedPayload=AVxigLIa77rwk%2BmCOj5D5zgY%2FLri1c3zyk14mdfdZObGpRr0XAK1sPZC8KAP9HejgZSXjfn8UYMprCApm5yUiLWwWYSbbsCvONkrDwr0iCwKJzBVHTVyn7nLnAjE%2FXW23mlN9ysxka8bq0J1y3XSMlfjv7p8ZwCMRXNWX3QRb9OklcEWW01oYb7BxfF6OQzdA6HhkzXxZMkeBuGyWUWjOlcJtyyh9DoRdubsFAJDnVfSQ6mIQdmhRarVgJzSTAbjYg9dh92wF7tlodycCpfCOiI5&webInteractiveContentId=206641230001&portalId=43336243&hsLang=en) ![Integrations](https://go.capacity.com/hs-fs/hubfs/Integrations.png?width=50&height=53&name=Integrations.png "Integrations") Integrations Discover our 250+ native integrations and fully customizable Developer Platform. [![\Download Now\](https://no-cache.hubspot.com/cta/default/43336243/interactive-206641229951.png)](https://go.capacity.com/hs/cta/wi/redirect?encryptedPayload=AVxigLLIn%2Fx3M6uAce44MI04Vlc2wO3C2gn60Xvvjshu3k7nQML%2FcGp%2FbUDuVHevfM5i89WSSml2SS8nhf2Pi5PWA33YS%2Fp1kzQB9eeJxZtVS5sHPOcIckE4VrC5vXH2acRJG9%2BU10Boqfr1qJCMW%2BsxUSqRG2J4Q4dZHSMcdxi5IcHInB3bcHYkyjQ5t2UzoSPtDQTZvJzgS5DkjSFXppiAdNsh5wC5WAUHC4Z4YC1Cg9HqSYcHJuv6HG0b&webInteractiveContentId=206641229951&portalId=43336243&hsLang=en) ![Infographic](https://go.capacity.com/hs-fs/hubfs/Infographic.png?width=50&height=64&name=Infographic.png "Infographic") **Capacity Infographic** Learn more about Capacity and our industry-leading offerings. [![\Download Now\](https://no-cache.hubspot.com/cta/default/43336243/interactive-206641450860.png)](https://go.capacity.com/hs/cta/wi/redirect?encryptedPayload=AVxigLJZZ%2FlXbOguV9Ogydp9%2BnIkeLUAsiwqjw0y6dr0QJP5ylTzqtcWW7yWv38Z2HYwWoKwk%2FRErngc2x2yNa9rc%2Bm4EZHNKwFAhEkQqTlJHaQWqZEi5QQ%2FwToQUAScCA6CeaPLoFTPHabB8Y1hSOgtTIPnJuUEHNPWDS6GbNdvyJ5A4bXv6B9q7KmYVWTbIU9hJvC79wyXqhqKoLG7SnQ4JKDZut%2F5jv5VqclskHzT74aUCLImj9Hjx675Xg%3D%3D&webInteractiveContentId=206641450860&portalId=43336243&hsLang=en) ![Journey](https://go.capacity.com/hs-fs/hubfs/Journey.png?width=70&height=66&name=Journey.png "Journey") **Customer Journeys** A step-by-step guide to your AI implementation journey at Capacity. [![\Download Now\](https://no-cache.hubspot.com/cta/default/43336243/interactive-206641450894.png)](https://go.capacity.com/hs/cta/wi/redirect?encryptedPayload=AVxigLLZyQuD%2FPygPfXsKWrTe7LQgCrec9iqCGjYYxmPFa88rcy8xraWwtoUJ0PUsWxjup2yNv%2BzGGaIlGZJ3qyWCcY5oRhVnFLnhBrhkBQRlM1vvBH1TlNdS48efE2UQYDVc6pMubRWqlYykdDrHRHmizHmzjdMUQSHx%2BV%2BgzCPgHi7n7eFQfeaNn%2BhHgTVB%2BlEMGlx6HQ6V6QVIzQgyF90kHWb6gpaQBiWtT37yfUUraEmj%2FuBUL%2ByE06%2F5Q19&webInteractiveContentId=206641450894&portalId=43336243&hsLang=en) ![One Pager](https://go.capacity.com/hs-fs/hubfs/One%20Pager.png?width=51&height=66&name=One%20Pager.png "One Pager") **Choice Hotels Case Study** Learn how Choice Hotels saves $1.65M with call routing and virtual agents. [![\Download Now\](https://no-cache.hubspot.com/cta/default/43336243/interactive-206641450788.png)](https://go.capacity.com/hs/cta/wi/redirect?encryptedPayload=AVxigLKMwFF2wGlqdr%2BvUAkdJKhztSlfs6iFuXEFWkXrkq2g7I4a25ErKrBC5T7RBn%2BbF7RM0RfCeYpmUJGd2BDJkx%2BSUdGXTa96EOqoy0VCh7RRE2BmOJrRtMlDs%2BYRPtC8rZ7RDl%2FkC6jGC8m4UweCKq4TmmMW5nPXPjrxUYi6zKXY4n5Pn0%2F%2B3obqBrhMw2s7I8TlGvbsTYfiMqu59lQ058E3l%2FUSFIYVjKWiXfMgIQlbZobBsikuSdum3FBd9A%3D%3D&webInteractiveContentId=206641450788&portalId=43336243&hsLang=en) ## See Capacity in Action Learn more about Capacity and hear a real-life sample of our AI voice in action. #### Capacity Explainer Video Meet Capacity: your solution for AI support across [voice](https://capacity.com/ai-voice-agent/),[web](https://capacity.com/ai-web-agent/), [email](https://capacity.com/ai-email-automation), [social](https://capacity.com/social-media-automation/), [SMS](https://capacity.com/ai-sms-automation/), [in-app chat](https://capacity.com/ai-chat-agent) and beyond. #### Travel & Hospitality Audio Demo Video Hear our AI handle a travel and hospitality customer support interaction, including identifying purpose of call, booking a hotel, explaining price guarantees, and sending an SMS text survey. [![Roi Calculator 1](https://go.capacity.com/hs-fs/hubfs/Roi%20Calculator%201.png?width=300&height=265&name=Roi%20Calculator%201.png "Roi Calculator 1")](https://capacity.com/roi/) ## Calculate your ROI See the value that Capacity can bring to your organization with our free ROI calculator. [Calculate Now](https://capacity.com/roi/?utm_campaign=36827803-Travel%20and%20Hospitality%20Downloadable%20Content%20Package%2026&utm_source=Travel%20Hospitality%20Landing%20Page&utm_medium=Landing%20Page) [![Capacity-Wordmark-RGB-HighRes-White](https://go.capacity.com/hs-fs/hubfs/Capacity-Wordmark-RGB-HighRes-White.png?width=300&name=Capacity-Wordmark-RGB-HighRes-White.png "Capacity-Wordmark-RGB-HighRes-White")](https://capacity.com/) **Legal**     [Privacy Policy](https://capacity.com/privacy-policy/)     [Terms of Use](https://capacity.com/website-terms-of-use/)     2025 **©** Capacity. All Rights Reserved.